Contact Us

We’re here to help with any questions about our products, orders or deliveries within the United Kingdom. You can reach the PawCheek team using the details below, and we’ll do our best to respond as quickly as possible.

Customer Support

For general enquiries, order questions or product information, please contact us by email or phone:

• Email: [email protected]
• Phone: 07985297868

Our usual response time is within 1–2 working days. During busy periods it may take a little longer, but every message is read and answered by our team.

Our Business Details

PawCheek is owned and operated by:

• Company name: MASAMSS LIMITED
• Trading name: PawCheek
• Registered office: 167 Strathmore Crescent, Newcastle Upon Tyne, England, NE4 8UA
• Company number: 17001367
• Place of registration: England and Wales

These details are provided so you know exactly who you are buying from and how to contact us if you ever need support.

UK-Only Shipping

Please note that we currently ship orders within the United Kingdom only. If your enquiry relates to delivery, returns or an existing order, include your order number so we can locate your details quickly.

Contact Form

You can also use the contact form on this page to send us a message at any time. Tell us your name, email address and how we can help, and a member of our team will reply to you by email.

Feedback and Suggestions

We always welcome feedback on our products and service. If you have suggestions for new pet accessories you would like to see on PawCheek, or ideas to improve your experience, please let us know using any of the contact methods above.